Privacy Policy

Privacy Policy & TC's

Cisco & the Sun Pty Ltd. (“we”, “us” and “our”) operates (the "Website"). This Privacy Policy provides information on how we collect and use personal information.   We may change this policy from time to time by updating this page. Changes will take effect immediately upon their posting on the website. Please check this page before using our services to ensure that you agree with any changes. If you do not agree, you must leave our Website immediately.

Which personal information we collect

The information we collect is mainly supplied by you to us namely when you open an account, link your account to any of your social media accounts, place a purchase order, provide feedback to us or join one of our mailing lists.

The information we collect depends on your interaction with us and the services you use. We may collect your contact information and email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers, purchase history and method of payment and delivery.

If you linking your account to any of your social media accounts, we obtain certain information and content from these accounts, depending on your settings for that social media account and subject to that account‘s privacy policy.  

When you browse on our Website, we receive your computer’s internet protocol (IP) address which provides us with information about your browser and operating system.

Why we collect your information

We collect your information to understand your needs and deliver to you our products and services, complete other transactions with you or on your behalf, improve our service, improve your experience on the Website, protect us against fraud or theft, and for marketing purposes.

Direct Marketing

You may choose to restrict the collection or use of your personal information for marketing purposes in the following ways: (i) whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; (ii) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the 'unsubscribe' link that appears on promotional emails or contact us via email at


For your security we do not store your payment details. To collect payment from you we collect your payment information, which may comprise the credit or debit card’s number, the holder’s name and CVV and only transfer them to our authorised payment providers.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Third Parties

We do not sell your information to third parties. However, we may share your information with third parties who perform parts of our service delivery to you which includes payment providers, shipping companies, IT support services and marketing tools. Third parties will only collect, use and disclose your information if and to the extent necessary for the performance of their services.


When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites.  


Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. To view and manage which cookies you are happy for our website to receive from you please visit our Cookies policy here.

Questions and contact information

If you would like to request a copy of the personal information which we hold about you or if you wish to  correct or delete any of your personal information please contact us via We will promptly correct any information found to be incorrect.

Cisco and the Sun Home $300 Quarterly Newsletter Subscription Competition - Terms and Conditions

1. Competition Overview: The Cisco and the Sun Home $300 Quarterly Newsletter Subscription Competition (the "Competition") is organised and conducted by Cisco and the Sun Pty Ltd (referred to as "Cisco and the Sun," "we," "us," or "our"). By participating in this Competition, entrants (referred to as "you" or "participants") agree to comply with and be bound by these terms and conditions.

2. Eligibility:

The Competition is open to residents of Australia who are 18 years of age or older at the time of entry.
Employees, immediate family members, and affiliated individuals or entities associated with Cisco and the Sun are not eligible to participate.

3. Entry Period: The Competition runs quarterly. The specific entry period for each quarter is as follows:

Quarter 1: January 1 to March 31
Quarter 2: April 1 to June 30
Quarter 3: July 1 to September 30
Quarter 4: October 1 to December 31

4. How to Enter:

To enter, participants must subscribe to the Cisco and the Sun newsletter by providing a valid email address through the official subscription form on the Cisco and the Sun website.
Only one entry per person is permitted during each quarterly entry period.

5. Prize:

One winner will be selected from the eligible entries received during each quarter.
The winner will receive a $300 voucher to be used at Cisco and the Sun Home online store.
The voucher is not transferable, exchangeable, or redeemable for cash.
The winner will be notified via email within 7 days of the end of the quarter and will be required to provide their full name and contact details to claim the prize.
If the winner does not respond within 14 days of being notified, a new winner will be selected.

6. Winner Selection:

The winner will be selected by a random draw conducted by Cisco and the Sun.
The draw will take place within 7 days of the end of each quarterly entry period.

7. Winner Announcement:

The winner's name will be announced on the Cisco and the Sun website and official social media accounts within 7 days of the draw.

8. Privacy and Data Usage:

By entering the Competition, participants agree to the collection, storage, and usage of their personal information in accordance with our Privacy Policy.

9. General Conditions:

By participating in the Competition, participants agree to be bound by these terms and conditions.
Cisco and the Sun reserves the right to modify, suspend, or cancel the Competition at any time without notice, for any reason.
Participants release and hold Cisco and the Sun harmless from any liabilities or claims arising out of or in connection with their participation in the Competition or acceptance of the prize.

For any inquiries or further information about the Competition, please contact us at

These terms and conditions are effective from 01 August 2023 and may be subject to change without notice. It is recommended to review the terms and conditions periodically for updates.